Effective Use of Exhibits in Closing Argument Helps Win $12.2 Million Verdict

UPDATE: Congratulations to Doug Saeltzer and Rich Schoenberger, of Walkup, Melodia, Kelly & Schoenberger, for winning 2011 San Francisco Trial Lawyers of the Year, as a result of this case!

Published in Plaintiff Magazine, September 2010


When you tie it all together, technology can capture jurors’ attention
and prevent losing them to boredom


By Ted Brooks

We learn and retain best when information is delivered in such a manner that we engage multiple senses in the process – the two most common and obvious in trial being hearing and sight. Arguing a case to the jury is standard practice in most cases and, when done properly, can help “turn on the light bulb” for those jurors who may need a little assistance in putting together the pieces of the case. Often, during the evidence phase of a trial, bits and fragments of information come in at seemingly unrelated points. Any effort to emphasize the connection at that point may draw an objection or, even worse, may offer clues to opposing counsel as to your trial strategy.
The best closing arguments I have seen (and I have seen many) effectively sew together all of these fragments for the jury in summation at the end of the trial. Up to that point, it would have been extremely difficult for even the most diligently listening juror to make the connections. What I have observed of jurors during closing arguments is that your exhibits – in addition, of course, to your commanding voice and presence – are what seem to catch and hold their attention. Since so much of holding a jury’s attention is dependent on the exhibits, we’ll break exhibit technology into three groups:

• Old school
• Middle of the road
• High tech

Old school hard-copy exhibits
More cases are tried using hard-copy exhibits without the use of technology than any other method – even today. While that may be true, it doesn’t mean that it is the most effective or efficient method available. Teaching a new subject to jurors and then leading them to view it from your perspective can be a difficult process and jurors can easily become bored or distracted. The easiest way to prevent this is to give them something to look at.
While passing a document, diagram or photograph among jurors that they can “touch and feel” may seem like a good idea, you really have no control over what they actually read or see on the exhibit. Further, unless you wish to delay the trial while every juror has an opportunity to examine the exhibit, there may be only one or two who actually see what it is you want them to read/see, when you want them to read/see it.
And yes, you can still enlarge or blow-up your exhibits, paste them on foam board and carry around a stack of exhibit boards with an easel, setting it up where half of the jury has to squint to read it and the judge can’t see it at all. If you do wish to use blow-ups for a key document or timeline, I would recommend limiting their use to only a few, and use at least 4’x6’ boards.

Middle of the road  ELMO
One of the more frustrating things in trial is listening to counsel and a witness discussing the key points of a document, while no one can see it. This can cause jurors to feel excluded from the conversation – and essentially they are. While it is important during evidence presentations to make sure the jury can actually view the evidence, it is even more critical in closing argument. Presenting your exhibits on an ELMO is a good step in the right direction.
A modern version of the overhead projector, the “ELMO,” (also document camera or visual presenter – ELMO is actually a brand-name) has been available for over 20 years. Used by itself as a means in which to get all of the jurors on the same page, it is a quantum leap beyond the dependency of the hard-copy exhibit, and can help the jury see much more of the evidence.
The downside of using an ELMO is the fact that it is simply little more than a video camera, allowing the same type of area-zooming you can do with any other camera. It is effective, but cannot zoom directly in to a specific paragraph of a document, or perhaps a specific item in a photograph or map. While it is certainly not on the cutting edge of technology it is highly available, being found in most high-tech courtroom setups. When added to the complete system, the ELMO can function as an emergency method of presenting something that wasn’t included in the trial database. Since it is actually a camera, it can also be effective in examining a small exemplar exhibit.

High tech  trial presentation software
Presenting your evidence and making your closing argument from a trial database using TrialDirector™ or other trial presentation software will enable the most efficient and effective means of getting your message across. It is efficient because far more evidence may be displayed in much less time when compared to using only hard-copy exhibits. In other words, it keeps it you “moving along.” Post-trial surveys confirm that jurors, like judges, are truly appreciative of any effort made by counsel to speed things along.
In addition to speed, trial presentation software is effective because counsel now has control over exactly what the jury sees and when they see it (all at the same time). It even provides an opportunity to argue the document to some degree by zooming into specific language and highlighting key text. Other effective features include the ability to zoom in on a photograph or Google Earth image, circle or place arrows at key points, and show what would otherwise be “hidden” to the viewer. In the latest version of TrialDirector, all of these features can even be performed on video as it plays for the jury. Regardless of what you are showing the jury, it is far more effective when displayed on 7 or 8 feet of screen.

Rehearsal  always
Regardless of which method you choose to present your closing argument, the best argument is a rehearsed argument. A prepared outline is essential, containing all of the key exhibits you wish to tie together, and in the proper order. Be prepared to use to your best advantage this final opportunity to connect with the jury as your visuals are presented, rather than shuffling papers and slides or fumbling with boards and generally appearing unorganized.

Pulling it all together for $12.2 million
The recent case of Emily Liou v. State of California, (Case No. CIV 460659. County of San Mateo) tried by Doug Saeltzer and Rich Schoenberger of Walkup, Melodia, Kelly & Schoenberger, illustrates the effectiveness of trial technology. This case involved a 17 year-old girl who was struck within a marked crosswalk at an uncontrolled intersection (no traffic lights or stop signs) on El Camino Real (SR82) in Millbrae, California.
It was important to establish that Caltrans had knowledge that a marked crosswalk in an uncontrolled intersection (no traffic lights or other significant warnings to approaching motorists) was not only actually more dangerous than not having one at all, but also that pedestrians tend to have a false sense of security within a crosswalk. An effective exhibit helped to do this.



The evidence also showed that there were four dangerous intersections on SR82, the worst being Ludeman Lane. What makes Ludeman Lane even worse than the others is the fact that the crosswalk is hidden behind a rise in the roadway when drivers are driving in the southbound direction. This was demonstrated by showing photographs of the roadway and zooming in to show how hilly it actually was. This little stretch of roadway had a very high rate of pedestrian accidents. Simple demonstrative evidence helped to explain visually that although each intersection would stand out on its own as dangerous, when combined with the other nearby intersections it became extremely obvious that there was a major safety problem on SR82.



Several factors were shown to contribute to a dangerous condition existing on SR82 at Ludeman Lane: Not only was the road wide, busy and fast with visibility problems, but it also included a marked crosswalk at an uncontrolled intersection. A simple bullet-point slide was used in closing to demonstrate these points.
The defense theory ignored the fact that there were skid marks in the road at the accident scene, with one expert even going so far as to suggest that perhaps they were made just a couple of hours prior to the accident. Plaintiff’s experts successfully demonstrated that this accident had occurred exactly as described by police investigators.
If the skid marks were indeed made by the co-defendant, Ms. Liou’s body would have been exactly where it was shown in the police report diagram. Simply adding a couple of arrows to the diagram helped emphasize this during closing. In each instance where a slide was created based on an actual trial exhibit, the exhibit number was clearly displayed on the slide for easy reference and juror note-taking.



Could this case and closing argument have been presented without the use of technology during trial and closing? Possibly, but given the number of exhibits and photos that jurors needed to see and “connect” in order to reach their decision, it would have been more difficult and certainly would have delayed the jury’s $12.2 million verdict.

Ted Brooks is a widely-recognized figure in the trial presentation and technology consulting field. He is the founder of Litigation-Tech LLC (Los Angeles and San Francisco), and is a winner of the Law Technology News Award for Most Innovative Use of Technology during a trial. tbrooks@litigationtech.com or http://www.litigationtech.com/

Ethics: Whose Client Is It?



One topic addressed during the final panel session of the recent NCRA Trial Presentation and Certified Legal Video Specialist programs in Phoenix was how to handle it when someone sends you a referral to their client, and that client later asks you to do additional work for them.

It was suggested that the referring firm should be contacted for any subsequent work on that matter. In other words, if that client were to contact you to perform additional work directly related to that case, you should notify the referring firm, and they should then have the option to do as they wish with their client regarding any additional work. Of course, if the client requests you specifically, then that request should be respected and honored if possible by the referring firm as well. With respect to trial presentation services, I would certainly agree with this.

Now, where I have trouble is the example which was shared in which the client then later contacts you directly about a different, unrelated matter. For videographers, apparently the door is open at that point to accept work directly from the client without notifying or involving the original referring firm. If the client was local and the referring firm was not, it was then fair game to take that client from them. I’m not so sure that this is really a good way to do business and maintain a healthy relationship with the referring firm – regardless of location and proximity.

It may be because there are a larger number of videographers throughout the country, coupled with the fact that the client-vendor relationship is rather brief, but I can tell you that this would never fly in the trial presentation community. You would have only one opportunity to steal a client, and you would probably never again get called for additional work from the referring firm. I don’t know how small and close the videographer community really is, but I can tell you that most everyone in the trial presentation business knows who most everyone else is, and whether they have ever taken someone else’s client. In my opinion, this would apply to marketing to co-counsel or even opposing counsel while working on behalf of a referring firm. As a subcontractor, you are not there to represent yourself, but rather the prime contactor who referred you in the first place.

Although the client-vendor relationship is a stronger factor in trial presentation, I would suggest that it may be a good idea for videographers to consider whose client it was in the first place, and whether snapping up a little extra work now could cost you much more later. If there is a question as to whether it is the right thing to do, the safe and honorable thing to do would be to contact the referring firm. Although you may be losing out on a few quick dollars in doing so, the long-term effect can be far more valuable. We are all only as good as our reputation.

Ted Brooks, President
Litigation-Tech LLC
"Enhancing the Art of Communication"
Member, American Society of Trial Consultants
Certified inData TrialDirector Trainer
415-291-9900 San Francisco
213-798-6608 Los Angeles
http://www.litigationtech.com/
tbrooks@litigationtech.com
http://trial-technology.blogspot.com/

WINNER: LAW TECHNOLOGY NEWS AWARD FOR MOST INNOVATIVE USE OF TECHNOLOGY DURING A TRIAL

Los Angeles Dodgers Divorce Trial (Technology)

12/7/2010 UPDATE: TEAM JAMIE GETS THE "W"


No hesitation in adding this $450 MM high-profile win to my résumé, working with David Boies, Dennis Wasser, Bruce Cooperman, Mike Kump, and the rest of Team Jamie. Litigation-Tech provided trial presentation consulting, evidence management (TrialDirector databases), and graphics. This case involved long hours and very hard teamwork – a simple formula that I’ve consistently experienced in any big trial win. Congratulations and Happy Holidays, Jamie!

While I’m not at liberty to offer any inside information, I will say that working with the likes of David Boies and Jim Miller (Boies, Schiller & Flexner), Dennis Wasser and Bruce Cooperman (Wasser, Cooperman & Carter), Michael Kump (Kinsella Weitzman Iser Kump & Aldisert), and the rest of Jamie McCourt’s dream-team is a real treat.

Ross Baron (formerly with Merrill) and I were contacted by Wasser Cooperman paralegal Mary Yates and subsequently retained to provide evidence management, war room support and trial presentation. Ross has been handling most of the prep, while I have been in the “hot seat” in court during the trial. This is an incredibly interesting trial, with an incredibly talented and dedicated team of professionals.

With one week in the books, we have a little pause in the action until the trial resumes, so I wanted to at least post something on the blawg, as it has been a few weeks. It’s funny how work can quickly push lesser priorities off the road.

I will not discuss the case, but I will share an interesting experience regarding trial presentation and technology. Once the doors are opened to the courtroom, the proceedings get rolling quickly. Typically, we might have at least 30 minutes or so to get everything online and test the system. On Wednesday, the doors opened at 1:30 after lunch, and Boies resumed his examination of Frank McCourt by 1:35. I had a little “issue” with my trial presentation laptop (which I had brought with me during lunch), causing me to jump to my backup laptop (which had remained in the courtroom, ready to go) and flip the switch to quickly bring up the requested exhibit. Fortunately, I had the backup in place (which, by the way, is an excellent example of why we always have backup systems in court). There is simply no good excuse for failure in this business – especially in high-profile matters. After a few stressful moments, I was able to bring the primary laptop back online, and take a deep sigh of relief. The best part of this is that nobody else even realized that anything had gone wrong (except perhaps those who were sitting nearby). While some smaller cases might allow counsel to handle their own technology, there is certainly a limit with respect to the inherent risks in dealing with it. That stated, it is generally a better idea for an attorney to focus on examining the witness and let someone else worry about the presentation of exhibits.

Incorporating technology into your trial presentation can help significantly in speeding up the pace of the presentation of evidence, since there is no delay in making sure everyone is on the same page – and this is even more important in a bench trial. Exhibits are displayed immediately as they are identified on the record during a bench trial (and, of course once authenticated and/or admitted into evidence in a jury trial). This is one reason successful law firms and their clients insist on bringing all available tools and resources to trial.

Electronic evidence presentation can also help in getting the message out visually, allowing counsel to simply call out an exhibit number and page, and then mention for the record where the witness should look on that page. The exhibit is then brought to life by zooming in and highlighting key text using TrialDirector or similar software. This is particularly effective when discussing documents with the witness, which might otherwise by extremely dull and boring to the observer.

While trial presentation technology may not be able to turn a bad case into a good one, it can certainly help in getting the evidence presented in the most efficient and effective manner possible.

For additional news and views about this case, check out http://www.dodgerdivorce.com/, http://www.laweekly.com/search/index?keywords=mccourt&x=0&y=0, and, of course, most any local L.A. news source.

Ted Brooks, President
Litigation-Tech LLC
"Enhancing the Art of Communication" Member, American Society of Trial Consultants
Certified inData TrialDirector Trainer
415-291-9900  San Francisco
http://trial-technology.blogspot.com/
WINNER: LAW TECHNOLOGY NEWS AWARD FOR MOST INNOVATIVE USE OF TECHNOLOGY DURING A TRIAL

 
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